Delete your account
You can permanently delete your TalkType account and all associated data. This is irreversible.
Active subscriptions are not automatically cancelled when you delete
your account. Cancel your subscription first (instructions below) so you aren’t
billed again.
1. Cancel any active subscription
- iOS: open Settings → [Your Name] → Subscriptions, tap TalkType, and choose Cancel Subscription.
- Web: sign in at talktype.online, open your dashboard, and click Manage subscription.
2. Delete from inside the app
- Open the TalkType app on your iPhone.
- Tap the Account tab.
- Scroll to the Danger Zone section.
- Tap Delete Account and confirm.
Your account is removed immediately. You will be signed out, and the same email may be used to register a new account later.
3. Or request deletion by email
If you no longer have access to the app — for example, you uninstalled it — email contact@arenorg.com from the address associated with your account and ask us to delete it. We confirm your identity and complete the deletion within 30 days.
What is deleted
- Your authentication account (email, sign-in identifiers).
- Your registered devices.
- Usage records (daily voice minutes, monthly characters).
- Profile data stored on our backend.
What we keep, and why
- An anonymised entry in our account-deletion log for up to 12 months (proof we honoured your request, fraud prevention).
- Records we are legally required to retain (for example, invoice metadata for accounting/tax purposes), kept only as long as the law requires.
We do not retain your voice recordings or transcribed text — those are not stored beyond the immediate transcription step. See our Privacy Policy for full details.